COVID-19 Updates

Avarcas Australia continues to operate as normal and this stage our manufacturers in Menorca, Spain are unaffected and continue to operate as normal.

We will continue to work closely with our suppliers and will keep this page updated during this time to keep our customers informed on any changes as they arise.  

 

23rd March 2020

Australia Post is experiencing international delivery delays and will continue to work with partner airlines and postal operators to move items as quickly as possible.

 

22 March 2020

Our trusted courier company have reached out to reassure us that parcel post is an Essential Service, and there should be minimal disruptions to your online orders domestically.  

 

16th March 2020 

Australia Post has implemented the following update regarding signature on delivery services.

"Further, to minimise the risk of contracting or spreading coronavirus, all parcels - be it at a Post Office or at a residence - will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures apply.

In all cases, whether a driver or postie delivers to the door or a customer goes into their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and acknowledge delivery in our system.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter."

"Love Letters"