FAQ's

How do I know what size to choose?

Check out our size guide in the header of any page.

The product I would like to order is out of stock. How can I be notified when it is back in stock?

You can simply head to the style online, click on your size and then subscribe to the ‘NOTIFY ME' by leaving your email address. Once the style is re-stocked you will be notified via email.

What is a PRE-ORDER?

A PRE-ORDER is a style that has not yet arrived in our Warehouse. We release selected styles for PRE-ORDER to meet customer demand. An estimated date of dispatch will be included in the product description; it could arrive earlier or later than estimated. If you order any in-stock styles with a Pre-Order style your entire order will not be dispatched until your Pre-Order arrives into our Warehouse.

Do you have a Facebook page?

Yes absolutely! www.facebook.com/avarcasaustralia

Do you have an Instagram account?

Yes! www.instagram.com/avarcasaustralia

How do I sign up to the mailing list?

To sign up for our newsletter, just fill in your details in the footer of any page.

Where do you deliver? 

Domestic: FREE delivery by Australia Post and endeavor to dispatch your order the next working day. 

International: We do deliver internationally, shipping cost will be calculated during checkout. Please note that you are responsible for your country's customs and taxes applied to imported items. 

How do I track my order?

When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.

If you have any questions about your online order please email us at hello@avarcasaustralia.com.au 

What is your Returns Policy?

To see our Returns & Exchanges Policy please click on Return/Exchanges link in the footer of any page.

What is your Privacy Policy?

To see our Privacy Policy please click on the Privacy link in the footer of any page.