Guarantee - Avarcas Australia

Guarantee

We want you to fall in love with the quality, comfort and craftsmanship of our Avarcas just as we did.

We proudly stand behind every pair of Avarcas we sell and want you to feel confident in your purchase. While we can’t guarantee your Avarcas will never wear out, we do offer a limited one-year warranty on full priced items. It applies to manufacturer defects only. If your avarcas meet the warranty criteria, Avarcas Australia can offer store credit for their purchase price (not including postage), but we do not perform repairs.

Items not covered under this warranty:

  • Products over 1 year old from date of purchase
  • General wear and tear
  • Excessive wear or misuse/abuse
  • Alteration

Returning shoes purchased from www.avarcasaustralia.com.au:

If you purchased your shoes from Avarcas Australia online store, please email hello@avarcasaustralia.com.au include the following details:

  • Proof of purchase / Order Number / Order date
  • Product colour and size of the item you wish to have assessed
  • Images best depicting the issue
  • Image of the pair of avarcas side by side taken from above clearly showing the size.

Returning shoes purchased from a stockist:

If you purchased your shoes from a stockist, please take your Avarcas and the receipt back to the store of purchase. The Avarcas will then be assessed by the store. 

If following such assessment, we determine that the footwear contains a manufacturing fault that renders it unsuitable for the purpose for which it was originally purchased, we will offer a credit note. 

This warranty is in addition to and does not limit consumer’s statutory rights.

Applicable for Australia only.